Scheduling & Booking

How the calendar works, setting availability, direct booking, and managing or rescheduling appointments.

• How the calendar works

  Facilities, providers, and owners each get a week-based calendar - here’s what appears on it and who can see what.

• Setting your availability (providers)

  Set weekly hours, adjust specific dates, and block time off so clients can only book when you’re actually available.

• Direct booking: how it works

  One flow, two sides: the client requests a time from your booking page, and you approve, reschedule, or decline.

• Booking a service (owners)

  Book a provider’s service one appointment at a time, or pay for services, packages, and subscriptions in one checkout and schedule after.

• Managing and rescheduling appointments

  Where each side manages appointments, and how rescheduling works — either party can propose a new time.

• Cancellations and no-shows

  How either side cancels an appointment, what happens to payment holds, and how no-shows appear.