Privacy Policy
Last Updated: January 5, 2026
This Privacy Policy describes how Stables, LLC ("Stables," "we," "us," or "our") collects, uses, discloses, and safeguards information when you access or use the Stables platform, including our website, web applications, and related services (collectively, the "Services").
Stables is an AI-powered operating system designed for horse boarding facilities, service providers, and horse owners. By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We collect information that you provide directly, information generated through your use of the Services, and limited information from third-party integrations you choose to connect.
1.1 Information You Provide
Depending on your role (facility, service provider, or horse owner), we may collect:
- Account Information: name, email address, password, phone number, and profile details.
- Business Information: facility name, service provider business name, address, and operational details.
- Horse-Related Information: horse names, records, stall assignments, schedules, and related operational data entered by users.
- Communications: messages, support requests, and other communications sent through the platform or to our support team.
1.2 Automatically Collected Information
When you use the Services, we may automatically collect:
- Usage Data: pages viewed, features used, actions taken, timestamps, and interaction patterns.
- Device and Technical Data: IP address, browser type, operating system, device identifiers, and approximate location derived from IP address.
- Log Data: system activity logs and diagnostic data used to maintain platform stability and security.
1.3 Third-Party Integrations
If you choose to connect third-party services (such as messaging or scheduling tools), we may receive limited information from those services as permitted by your settings and the third party's privacy policies. Stables does not control how third parties handle your information.
2. How We Use Information
We use collected information to:
- Provide, operate, and maintain the Services.
- Create and manage user accounts and relationships between facilities, service providers, and horse owners.
- Enable operational features such as scheduling, billing records, stall management, and communications.
- Improve platform functionality, performance, and user experience.
- Communicate with users regarding updates, support, and administrative matters.
- Detect, prevent, and respond to fraud, misuse, security incidents, and technical issues.
- Comply with legal and regulatory obligations.
3. How We Share Information
We do not sell personal information. We may share information in the following circumstances:
3.1 With Other Users
Certain information is shared within the platform to enable core functionality, such as:
- Facilities sharing relevant operational data with authorized service providers.
- Horse owners sharing horse-related information with facilities and approved providers.
Access is governed by user permissions and relationships established within the Services.
3.2 Service Providers
We may share information with trusted vendors who perform services on our behalf, such as hosting, analytics, customer support, and email delivery. These providers are contractually obligated to protect information and use it only for authorized purposes.
3.3 Legal and Compliance
We may disclose information if required to do so by law or in good-faith belief that such action is necessary to:
- Comply with legal obligations or lawful requests.
- Protect and defend the rights, property, or safety of Stables, our users, or others.
- Investigate or prevent suspected wrongdoing or security issues.
3.4 Business Transfers
If Stables is involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction, subject to appropriate confidentiality protections.
4. Data Retention
We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary based on the type of data and applicable requirements.
5. Data Security
We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access and review your information.
- Correct or update inaccurate information.
- Request deletion of your account or certain data, subject to legal and operational requirements.
- Opt out of non-essential communications.
Requests can be made through your account settings or by contacting us using the information below.
7. Children's Privacy
The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date and, where appropriate, provide notice through the Services. Continued use of the Services after changes become effective constitutes acceptance of the updated policy.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
Stables, LLCEmail: privacy@stables.co
Website: https://www.stables.co