Terms of Service
Last Updated: August 14, 2026
These Terms of Service ("Terms") govern your access to and use of the Stables platform, including our website, web application, mobile applications for iOS and Android (the "Stables App" or "App"), and related services (collectively, the "Services"). The Services are operated by Stables, LLC ("Stables," "we," "us," or "our").
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you may not use the Services.
If you obtained the Stables App from the Apple App Store or Google Play, Section 19 applies to your use of that App and, where it conflicts with any other provision of these Terms with respect to the App, Section 19 controls.
1. Overview of the Services
Stables is an AI-powered operating system designed for horse boarding facilities, service providers, and horse owners. The Services facilitate operational management, scheduling, communications, record keeping, billing, payment facilitation, and coordination between users. Stables is a software platform only and does not itself provide horse boarding, veterinary, training, farrier, or other equine services, and is not a bank, money transmitter, escrow agent, or fiduciary.
2. Eligibility and Account Registration
You must be at least 18 years old to use the Services. By creating an account, you represent that:
You are legally capable of entering into a binding contract.
Information you provide is accurate, complete, and kept up to date.
You are authorized to act on behalf of any business entity you register.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
3. User Roles and Relationships
The Services support multiple user roles, including facilities, service providers, and horse owners. Relationships between users are created through invitations, approvals, or requests within the platform.
Stables does not supervise, control, endorse, or guarantee any facility or service provider. All agreements, services, and obligations between users are strictly between those parties.
4. Acceptable Use, Community Content, and Reporting
4.1 Prohibited Conduct
You agree not to:
Use the Services for any unlawful, fraudulent, or deceptive purpose.
Misrepresent your identity, role, or authority.
Interfere with or disrupt the integrity or performance of the Services.
Attempt to gain unauthorized access to accounts, systems, or data.
Upload or transmit malware or harmful code.
Use the Services to harass, threaten, stalk, or exploit others.
Scrape, harvest, or collect information about other users except as the Services expressly permit.
Use another user's contact information obtained through the Services for unsolicited marketing.
4.2 Objectionable Content: Zero Tolerance
The Services include messaging, commenting, file sharing, and other features that allow you to post or transmit content that other users can see ("User Content"). Stables has zero tolerance for objectionable content and for abusive users.
You may not post, transmit, or share User Content that:
Is unlawful, threatening, harassing, abusive, defamatory, libelous, hateful, or discriminatory, including on the basis of race, ethnicity, national origin, religion, sex, gender identity, sexual orientation, disability, or age.
Is sexually explicit or pornographic, or sexualizes any person.
Depicts, promotes, or encourages violence, self-harm, animal cruelty, or the neglect or abuse of any animal or person.
Involves or targets a minor in any inappropriate way.
Infringes any patent, trademark, trade secret, copyright, right of publicity, or other right of any person.
Impersonates any person or entity or misrepresents your affiliation with one.
Is spam, chain messaging, or unsolicited commercial content.
Discloses another person's private or sensitive information without their permission.
Is otherwise objectionable, as determined by Stables in its reasonable discretion.
4.3 Reporting, Blocking, and Moderation
Every feature of the Services in which User Content appears includes a mechanism to report objectionable content and to block the user who posted it. Reports may also be sent to abuse@stables.co.
We act on reports within 24 hours of receipt. Action may include removing the content, restricting a user's ability to post, removing a user from a facility or conversation, suspending the user's account, or terminating the account permanently.
Blocking a user prevents that user from sending you messages through the Services and hides their content from you. Facility administrators may additionally remove users from facility conversations.
We may use automated filtering to detect and remove objectionable content, and we may review reported content and related account information for the purpose of responding to a report.
We may remove content or restrict accounts without prior notice where we reasonably believe doing so is necessary to protect users or comply with law.
4.4 Enforcement
Stables may suspend or terminate access for violations of this Section 4. Users who post objectionable content or engage in abusive behavior may be ejected from the Services permanently.
5. Data and Content
5.1 User Content
You retain ownership of information, data, and content you submit to the Services ("User Content"). By submitting User Content, you grant Stables a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display such content solely for the purpose of operating, securing, supporting, and providing the Services to you and to the users with whom you share it, and for diagnosing errors and improving the performance and functionality of the Services.
This license does not permit us to use your User Content to train, fine-tune, or otherwise improve artificial-intelligence models, whether ours or a third party's. Our commitments regarding AI processing are described in Section 7 of our Privacy Policy.
5.2 Accuracy of Information
You are solely responsible for the accuracy, completeness, and legality of User Content, including horse records, schedules, billing records, and communications.
6. Billing, Payments, and Funds
6.1 Platform fees. Stables is free to begin using. Stables charges transaction-related fees when payments are processed through the Services, and may also offer paid features or subscriptions. Applicable fees, billing intervals, and taxes are disclosed at or before the time the relevant charge applies.
6.2 Payment processing through Stripe Connect. Payments and payouts on the Services are processed by Stripe, Inc. through Stripe Connect. By using payment features, you agree to the applicable Stripe terms, including the Stripe Connected Account Agreement, and you authorize Stripe to process payments, payouts, and related transactions on your behalf. Facilities and service providers that receive funds do so through their own Stripe connected accounts.
6.3 No custody of funds by Stables. Stables does not take custody of, hold, or control user funds. Funds processed through the Services, including payments from horse owners and security deposits, settle into the relevant facility's or provider's Stripe connected account, not into an account owned or controlled by Stables. Stables is a software platform that facilitates payments through Stripe; Stables is not a bank, money transmitter, escrow agent, or fiduciary, and does not provide banking, escrow, or fiduciary services with respect to those funds.
6.4 Responsibility for transactions and disputes. The underlying agreement for any payment, including amounts, services, refunds, and deposit terms, is solely between the transacting users (for example, a facility and a horse owner). Stables is not a party to those agreements and is not responsible for payment disputes, refunds, chargebacks, or failed transactions between users. Chargebacks, refunds, and disputes are handled in accordance with Stripe's processes and the agreement between the transacting users.
6.5 Identity verification and compliance. To process payouts and combat fraud, Stripe may require identity and business verification (including KYC/AML checks) before funds can be received. You agree to provide accurate information requested for this purpose. Stables and Stripe may decline, suspend, or reverse transactions where required by law or by Stripe's policies.
6.6 Payments for goods and services delivered outside the Services. Payments made through the Services for boarding, training, lessons, farrier work, veterinary care, security deposits, and other equine goods and services are payments for real-world goods and services delivered outside the Services, between the transacting users. They are processed through Stripe and are not processed through the in-app purchase systems of Apple or Google.
6.7 No purchases through the Stables App. Any subscription or paid plan for the Services is purchased and managed outside the Stables App, through the Stables website. The Stables App does not offer, process, or manage purchases of the Services.
7. Security Deposits
7.1 Deposits held in the facility's connected account. Where a facility collects a security deposit through the Services, that deposit is processed via Stripe Connect and held in the facility's own Stripe connected account. Stables does not hold or control security deposit funds.
7.2 Deposit terms are set between users. The terms governing any security deposit, including the amount, the conditions for holding it, and the conditions and timing for its return or any deductions, are determined solely by the agreement between the facility and the horse owner. Stables does not set, guarantee, or enforce deposit terms.
7.3 Stables is not the decision-maker on deposits. Decisions to return, withhold, or deduct from a security deposit are made by the facility in accordance with its agreement with the horse owner and applicable law. Stables does not adjudicate, mediate, or resolve disputes over security deposits, and is not liable for a facility's handling, return, or withholding of any deposit. Disputes regarding deposits are solely between the facility and the horse owner.
7.4 Compliance with deposit laws. Facilities are solely responsible for complying with any laws applicable to the collection, holding, and return of deposits, including any applicable trust-accounting, consumer-protection, or state-specific requirements.
8. Third-Party Services
The Services may integrate with or link to third-party services, including Stripe for payment processing and identity verification. Your use of third-party services is governed solely by their terms and policies. Stables is not responsible for third-party services, availability, security, or data practices.
When using the Services, you must comply with the terms of any third-party agreement applicable to you, including your mobile carrier's wireless data service agreement and the terms of the app store from which you obtained the Stables App.
9. AI Features
The Services include AI-assisted features, including StablesAI. AI-assisted features are enabled only with your explicit consent, which you may withdraw at any time, as described in Section 7 of our Privacy Policy. StablesAI is not included in the Stables App.
AI-generated output is provided for general informational and convenience purposes only. It may be inaccurate, incomplete, or out of date, and it does not constitute veterinary, medical, financial, legal, tax, or other professional advice. You should not rely on AI output for urgent or emergency decisions, and you remain responsible for independently verifying any information before acting on it. AI features are not a substitute for professional judgment or qualified professional advice, and your use of them is at your own discretion and risk.
10. Intellectual Property
All software, trademarks, logos, designs, and content provided by Stables (excluding User Content) are owned by or licensed to Stables and are protected by intellectual property laws. Subject to these Terms, you are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the Services.
You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Services, and you may not reverse engineer, decompile, or disassemble the Services, except to the extent applicable law expressly permits despite this limitation.
11. Confidentiality
You agree to keep confidential any non-public information accessed through the Services regarding other users or Stables, and to use such information solely for authorized purposes within the platform.
12. Termination and Account Deletion
12.1 Termination by Stables. Stables may suspend or terminate your account at any time for violation of these Terms, suspected misuse, or security concerns.
12.2 Deleting your account. You may delete your account at any time from within the Services, including from the Stables App, at Settings → Account → Delete Account. Deletion, including the limited categories of records we are required to retain afterward, is described in Section 5 of our Privacy Policy.
If you are the owner or sole administrator of a facility or service-provider account, you will be asked either to transfer ownership to another administrator or to confirm deletion of that organization's account. For the protection of horse owners and other users, an organization account cannot be deleted while it holds unreturned security deposits, has an outstanding balance or pending payout with our payment processor, or has an unresolved payment dispute or chargeback.
12.3 Effect of termination. Upon termination, your access to the Services will cease. Before access ends, and for a reasonable period after where practicable, you may export your data as described in our Privacy Policy and account settings. Certain provisions of these Terms will survive termination, including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution.
13. Disclaimers
THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE." STABLES DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
STABLES DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT DATA WILL BE ACCURATE OR COMPLETE.
Some jurisdictions do not allow the exclusion of certain warranties. To the extent such exclusions are not permitted, the exclusions in this Section apply only to the maximum extent permitted by applicable law.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, STABLES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS, ARISING OUT OF OR RELATING TO THE SERVICES.
IN NO EVENT SHALL STABLES' TOTAL LIABILITY EXCEED THE GREATER OF (A) THE AMOUNT PAID BY YOU TO STABLES IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law. Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages; in those jurisdictions, the limitations in this Section apply only to the maximum extent permitted by law.
15. Indemnification
You agree to indemnify, defend, and hold harmless Stables and its officers, directors, employees, and agents from any claims, damages, liabilities, losses, and expenses arising out of your use of the Services, your User Content, or your violation of these Terms.
16. Dispute Resolution and Governing Law
These Terms are governed by the laws of the State of California, without regard to conflict of law principles.
Any dispute arising out of or relating to these Terms or the Services shall be resolved exclusively in state or federal courts located in California, and you consent to personal jurisdiction in those courts.
17. Changes to These Terms
We may modify these Terms from time to time. If we make material changes, we will update the "Last Updated" date and may provide notice through the Services. Continued use of the Services constitutes acceptance of the revised Terms.
18. Google Play
If you obtained the Stables App from Google Play, your use of the App is also subject to the Google Play Terms of Service. Google is not a party to these Terms and has no responsibility for the App or its content.
19. Apple App Store: Additional Terms
This Section 19 applies only if you obtained the Stables App from the Apple App Store. In this Section, "App" means the Stables mobile application for iOS, and "Apple" means Apple Inc.
19.1 Acknowledgement. You and Stables acknowledge that these Terms are concluded between you and Stables only, and not with Apple. Stables, not Apple, is solely responsible for the App and its content. These Terms do not provide for usage rules for the App that conflict with the Apple Media Services Terms and Conditions.
19.2 Scope of license. The license granted to you for the App is a non-transferable license to use the App on any Apple-branded products that you own or control, and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
19.3 Maintenance and support. Stables is solely responsible for providing any maintenance and support services with respect to the App, as specified in these Terms or as required under applicable law. You and Stables acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. Requests for support should be directed to support@stables.co.
19.4 Warranty. Stables is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App, and any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be Stables' sole responsibility.
19.5 Product claims. You and Stables acknowledge that Stables, not Apple, is responsible for addressing any claims of yours or of any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation. Nothing in these Terms limits Stables' liability to you beyond what is permitted by applicable law.
19.6 Intellectual property rights. You and Stables acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, Stables, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
19.7 Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
19.8 Third-party terms of agreement. You must comply with applicable third-party terms of agreement when using the App, including, without limitation, the terms of your wireless carrier's data service plan.
19.9 Third-party beneficiary. You and Stables acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of these Terms as they relate to your license of the App, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary thereof.
19.10 Contact. Questions, complaints, or claims with respect to the App should be directed to:
Stables, LLC 16950 Via De Santa Fe Ste 14, Rancho Santa Fe, CA 92091 Telephone: 415-471-5227 Email: support@stables.co
20. Contact Information
If you have questions about these Terms, please contact:
Stables, LLC
Address: 16950 Via De Santa Fe Ste 14, Rancho Santa Fe, CA 92091
Email: privacy@stables.co
Support: support@stables.co
Report objectionable content: abuse@stables.co
Website: https://stables.co