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Troubleshooting & FAQ
Fix common issues: failed payments, missing payouts, wrong invoices, login problems, and how to contact support.
Payment failed or declined
What decline messages mean, what happens after an auto-pay failure, and how to get the payment through.
I didn’t receive a payout
Check the payout’s status, then verification, then your bank details — in that order.
Fixing a wrong invoice
What you can do depends on the invoice’s status: edit drafts, void sent invoices, refund paid ones.
Login and access issues
Password resets, “invalid email or password,” Google sign-in mismatches, and rate limits.
Contacting support
How to reach Stables support, and what to include so we can help fast.