Security Deposits

How security deposits are collected, held, applied at move-out, and returned — for both facilities and horse owners.

• What a security deposit is and how it’s held

  A security deposit is money held to cover potential unpaid charges when a horse leaves a facility. Here’s how it’s held, applied, and returned.

• Collecting a deposit (facility)

  How facilities request, record, and track security deposits - and when a held deposit can be applied.

• Paying a deposit (owner)

  When a facility requires a security deposit, it arrives as its own invoice. Here’s how to pay it and where to see it afterward.

• Move-out and settlement: how deposits are applied or returned

  When a horse moves out, the facility settles the account — the deposit is returned, applied to what’s owed, or both, with a full statement.

• Refunds and partial refunds on deposits

  Your deposit can be returned in full or in part, depending on what’s owed at settlement — here’s what each case looks like.

• Disputes and questions about a deposit

  How much is held, a charge you don’t recognize, a refund you’re expecting — here’s how to get deposit questions answered.