The lesson waitlist

A full lesson keeps a line. When a spot opens it is held for the first person for 24 hours, then passes to the next.

When a lesson time on your public page is full, it says Join waitlist, and a lesson whose every time is full reads “Fully booked · join a waitlist”. A rider who picks a full time sees “This time is full - join the waitlist”. They give their name, email, and optionally who is riding, and are told their position: “You’re first in line.”

How a spot is offered

  • The first person in line gets an email with a Book this spot button, and a notification in the app if they have a Stables account. The button opens your page with the spot shown as theirs, and they book it like any other booking.
  • A spot is held for the person it was offered to for 24 hours, or until bookings for the lesson close, whichever comes first.
  • While an offer stands, the lesson reads as full to everyone else on your page. The held spot is not up for grabs.
  • If the offer isn’t taken in time, it lapses and passes to the next person in line automatically, within the hour.
  • No spot is offered once bookings for the lesson have closed, and a lesson kept off your booking page has no waitlist: riders can’t join it, and no spot is offered from it.

Managing the line

Open the lesson and the waitlist appears under the roster, in order, with a summary line like “2 waiting · 1 offered a spot”. Each person waiting has an Offer spot button to offer them a spot now, whatever their place in line, and a remove button to take someone out of the line. An offer only goes out while the lesson has a free spot and bookings are still open; otherwise Stables tells you why.

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Joining the waitlist is not a booking

Nobody on the waitlist is on the roster and nobody is charged. A place only becomes a booking when the spot is taken.

Frequently Asked Questions

Do people on the waitlist get told when a spot opens?
Yes, the person whose turn it is. They get an email saying a spot opened, when the lesson is, when the offer expires, and a Book this spot button, plus a notification in the app if they have a Stables account. Nobody further down the line is told until the spot passes to them. The email follows their Lesson reminders email setting.
Can someone already riding join the waitlist?
No. Stables says they already have a spot in this lesson. It goes by the account or email that booked, not by rider, so a parent with one child in the lesson can’t add a second child to its waitlist with the same email; contact the barn instead. Joining the same line twice just shows the place they already have.