Email your clients with Announcements (service providers)

Service providers can send one message to all of their clients at once. Open Announcements in your dashboard’s sidebar. In the Stables mobile app, it is under More → Announcements.

Sending one

1. Under New announcement, enter a Subject and a Message.
2. Email it to clients - on, it is emailed and posted to dashboards. Off, it is posted to dashboards and notifications only, so clients who are not on Stables don’t get it.
3. Show on dashboards until - optional. Left blank, it shows for 30 days. (In the app, turn on Set an end date first.)
4. Send to - All current clients, or Choose clients to search and tick the ones you want.
5. Check the line under the form: it says how many addresses it will email and how many clients’ dashboards it will post to, and who won’t get the email.
6. Select Send me a test to see the email in your own inbox first.
7. Select Send announcement and confirm with Send.

Who gets it

• Your current clients - the people and barns on your Clients page. With “Choose clients”, only the ones you ticked.
• Clients with a Stables account get a notification and see it on their dashboard under “From” and your business name, until the show-until date or until they hide it.
• Anyone with an email on file gets the email, whether or not they use Stables. In the client list, clients who aren’t on Stables are marked Email only.
• A client who turned off “Barn & provider announcements” emails in their Account Settings → Notifications, who unsubscribed from an announcement email, or who has no email on file (marked Emails off or No email) gets no email.
• A client with neither a Stables account nor an email can’t be reached, and isn’t listed.

Limits

• You can send up to 5 announcements in any 24 hours.
• Announcements are sent from your own provider account. There is no way to let someone else send them for you.

Barns send their own announcements to their clients - see Email all your clients with Announcements.