Email all your clients with Announcements
Send a clinic, a schedule change or barn news to every client, or the ones you choose, by email and on their Stables dashboard.
Announcements is how a barn tells its clients something all at once. Open Announcements in the sidebar. (In Ask StablesAI, the mail button labelled “Send an announcement” opens the same page.)
Sending one
- Enter a Subject and a Message.
- Email it to clients - on, it is emailed and posted to their dashboards. Off, it is posted to dashboards and notifications only.
- Show on dashboards until - optional. Left blank, it shows for 30 days.
- Send to - All current clients, or Choose clients to search and tick the ones you want.
- Check the line under the form: it says how many clients it will reach, and how many won’t get the email.
- Select Send me a test to see the email in your own inbox first.
- Select Send announcement and confirm with Send.
⚠️
Emails can’t be unsent
Once you confirm, the emails go out. You can take an announcement off clients’ dashboards later from Sent announcements, but anything already emailed stays in their inbox.
Who gets it
- Current clients of your barn. With “Choose clients”, only the ones you ticked.
- A client who turned off “Barn announcements” emails in their Account Settings → Notifications, or who has no email on file, still sees it on their dashboard but gets no email.
Limits and permissions
- A barn can send up to 5 announcements in any 24 hours.
- You need the Announcements Send permission. Owners and managers have it by default; the owner can grant it to other roles under Facility Settings → Staff.
For a conversation rather than a one-way message, use Barn Chat - see Using Barn Chat.
Frequently Asked Questions
Can I text all my clients?
No. Stables does not send text messages (SMS) to clients. Send an announcement by email instead, or export your client list from Clients → Export → CSV and use your own texting service.
Can I send to just some clients?
Yes. Under Send to, pick Choose clients, then search and tick the clients you want.
Can clients reply?
By email, yes: a reply to the emailed announcement goes to the person who sent it (or, failing that, your barn’s contact email). There is no reply on the dashboard. For back-and-forth, message clients in Barn Chat.