Selling a package to a client on account

Sell a lesson package to a client yourself: the lessons go in their credits now and the price goes on their invoice. Nothing is charged to a card.

A client doesn’t have to buy a package from your public page. You can sell one to them yourself and bill it with everything else they owe you: the lessons are added to their credits straight away, and the price goes on their account.

From the client

  1. Open the client under Clients.
  2. Go to Billing & payments, then Lesson credits.
  3. Select Sell a package, pick the package, and confirm.

In the mobile app, open the client, go to Billing, and under Lesson Credits tap Sell a package on account.

From the package

Selling the same package to several clients? On the Lessons tab, the Packages card has a Sell button on every package that’s on sale. Pick the client and confirm. The mobile app has the same button on its Packages list.

What happens

  • The package’s lessons are added to the client’s credits now, exactly as a purchase from your page adds them: good for the package’s lesson types, and expiring when the package says.
  • The price becomes a pending charge on the client’s account. If they have exactly one billing schedule running, it goes on their next invoice. Otherwise it waits on Pending Charges until you invoice it.
  • Nothing is charged to a card, and the client isn’t emailed a receipt - the invoice is what they get.

Want clients to do this themselves? Tick Bill to account under How it can be paid on the package, and your clients can choose Bill my account when they buy it on your page. See Lesson packages and credits.

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Who can sell a package

Selling a package puts money on a client’s account, so it takes permission to manage invoices. Staff without it don’t see the Sell buttons.

Frequently Asked Questions

Can I sell a private package this way?
Yes. Any package that is on sale can be sold on account, whether or not it is shown on your public page. A package you have turned off can’t be sold until you turn it back on.
I sold the wrong package. How do I undo it?
Void the package’s pending charge before it is invoiced. Voiding it takes back the lessons from that sale that haven’t been used yet.
Why can’t I sell a package to this client?
A client needs a Stables account to hold lesson credits. If they don’t have one yet, invite them to the portal first.
The client already paid me in cash. Should I sell them the package?
No - selling it bills them. Add the lessons with Add credit on their Lesson credits card instead.