Who can see your messages

Simple rule: only the members of a conversation can see it. There are no barn-wide channels.

Every conversation is visible only to its members - the people explicitly added to it. There are no facility-wide channels and no per-horse threads that others can browse.

What that means in practice

  • A direct message between you and your facility is private to the two of you.
  • A group chat is visible to exactly the people added when it was created - no one else, including facility staff who aren’t members.
  • A facility owner does not automatically see messages between a boarder and a staff member; they’d have to be a member of that conversation.
  • Providers see a thread only if they were added to it.
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Group chats aren’t private channels

Before posting something sensitive in a group, check the member list - everyone in it sees every message. For one-on-one matters, use a direct message.

Only the person who created a conversation can delete it for everyone; other members can remove it from their own list.

Stables AI does not read or monitor your conversations. Ask StablesAI has no access to Barn Chat messages.

Frequently Asked Questions

Can I message the whole barn at once?
There’s no broadcast channel in Barn Chat - create a group chat with the people you want to reach. To email all your clients (or the ones you choose), facilities use Announcements in the sidebar - see “Email all your clients with Announcements”.