How do I assign staff to horses?

Assign facility staff to individual horses so they can see and work with the horses they are responsible for.

Staff access to horses is assigned one horse at a time. A facility owner or manager should make the assignment from the horse’s detail page.

Note: staff will only have access to the horses they are assigned to. Otherwise, the horses they are not assigned to will not show up in their dashboard.

Assign a staff member to a horse

  1. Open the horse’s detail page.
  2. Find the Boarding Facility & Stall section.
  3. In the Assigned Staff area, select Assign.
  4. Choose the staff member from the list.
  5. Select Assign Staff to save the assignment.

What the assignment does

After the assignment is saved, the staff member can see the horse in the horses and care areas available to their role. Assign each staff member to every horse they need to work with.

If a staff member cannot see a horse

  • Ask the facility owner or manager to open that horse’s detail page and check the Assigned Staff list.
  • If the staff member is not listed, assign them using the steps above.
  • If the assignment is already listed, confirm the staff member is active and signed in to the correct facility account.
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Staff assignments are per horse

Being added as facility staff does not automatically assign someone to every horse. A staff member must be assigned to each horse they need to access.

Frequently Asked Questions

Can a staff member assign themselves to a horse?
No. The facility owner or manager should assign staff from the horse detail page.
Why can’t I see a horse after joining the facility?
Facility staff are assigned to horses individually. Ask the facility owner or manager to open the horse’s Boarding Facility & Stall section and add you under Assigned Staff.